Based on the validation results, process documentation and tools configurations are baselined. This implies that the Service Delivery Team understands the process flows and tool functionalities to support and deliver the agreed services as per Client expectations.

The baselined processes and tools configurations set the foundation for the Service Delivery Team to help delivery the services on an ongoing basis.

Once baselined, no further changes should be made to the processes and tools configuration during the transition phase.

The baselined processes and tools configuration are then published to Client stakeholders for final review and acceptance.